Sephora has many bots, including a Kik bot Visit for full detailed writeups of the Top Brands Innovating with Bots We created an infographic to visualize the 4 If you built one of these bots or have more information to share, please note in the These bots are evolving all the time and many are now cross platform. Here are how top brands are using bots for marketing and customer service. Infographic on this, and are following up on the requests for more details on theīots.

To engage customers in a scalable, personalized way. Leading companies have jumped at the opportunity to use conversation and voice Which enable users to interact with brands and business without leaving the app. Skype, Echo to Allo – has opened up their platforms for “bots” and “micro-apps” Virtually every major messaging product – from Messenger to iMessage, Slack to Topbots Present: 110 Brands Driving Innovation with Brands Others - Duolingo, Yahoo, Microsoft, Trolli and The White HouseĪre there any other brand bots that should be featured here? If so, please share in the comments below. Utilities - UPS, The Weather Channel, Staples and Hewlett Packardġ7. Automotive - Uber, Lyft, KIA, Hyundai and Fordġ6. Travel and Hospitality - Skyscanner,, Marriott, Kayak, KLM Royal Dutch Airlines, Expedia, Hipmunk, Lufthansa, Cosmopolitan Hotel and British Airwaysġ5. Sports - theScore, Sports Illustrated, NFL, NBA, Toni and Copa 90ġ4. Social Goods - WWF, Unicef and HelloVoteġ3. Retail and E-commerce - Uniqlo, Nordstrom, Macy's, eBay's ShopBot, Casper and 1-800-Flowersġ2. Media and Publishers - Wall Street Journal (WSJ), The Washington Post, Today Show, TechCrunch, NY Times, NPR, NBC, Harvard Business Review, Fox News, Forbes, The Economist, CNN, BBC, Quartz and The History Channelġ1. Health - Health Tap, Fitbit, Boston Children's Hospital, Baidu, Medwhat, Oscar Health and Bab圜enterĩ. Food and Beverages - Wingstop, Whole Foods, Taco Bell, Starbucks, Pizza Hut, Open Table, Jack in the Box, Domino's, Burger King and Subwayħ. Finance - Xero, Transferwire, RBS, Paypal, NerdWallet, Fidelity, CapitalOne and Bank of AmericaĦ. Fashion - Victoria Secret Pink, Tommy Hilfiger, British Vogue, H&M, Burberry and American Eagle's Aerieĥ.

Entertainment - Activision, Mattel, Blizzard's Hearthstone, Disney, Fandango, Marvel's Doctor Strange, Stubhub and Universal StudiosĤ. Consumer Goods - Unilever, Absolut, Hellmann's Campbell's Kitchen, Miller Lite and Johnnie Walkerģ. Beauty - Sephora, Estee Lauder, CoverGirl and Katy Perry's Mad LoveĢ. Here are the 110 brands innovating with bots per category:ġ.

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